What does the implementation process look like?

Organizations typically go live within 2-4 weeks of signing the contract. Your dedicated Customer Success manager handles the full deployment, including account provisioning, HR dashboard setup, and employee communications, so your team does not have to configure anything manually.

How do you measure outcomes and ROI?

We use published EAP industry methodology and clinical outcome data from validated instruments (like PHQ-9 and GAD-7), combined with engagement and productivity signals. All this data is surfaced anonymously through our Refill Insights™ dashboard for your HR team.

How much does Refill Health cost?

Pricing is structured on a per-employee-per-month basis, scaling with your headcount and selected services. Schedule a demo with us, and we will provide a custom quote tailored to your organization's size and requirements.

Person using the Refill Health app to connect with therapists and care navigators

Employee Mental Health Programs India

Q: How is Refill Health different from a traditional EAP?

Unlike traditional EAPs that only hand employees a provider list, Refill Health provides a dedicated Care Navigator who stays with employees through their entire care journey. This proactive approach drives engagement to 71%, compared to the sub-5% industry average.

Refill Health improves employee wellbeing and productivity through clinical screening, guided care navigation, and evidence-based care — supported by dedicated Care Navigators at every step.

68%

Avg utilisation

vs <5% EAP

4:1 ROI

Measured return

₹1 invested → ₹4 return (productivity gain)

↓92%

Reduction in symptoms

Avg across completers

+6 hrs

Productivity regained

Per employee per week

Request a Demo See How It Works

Trusted by leading organizations

SLV Technologies

Medhassoft

Universal Mechatronics

Akhil Software Technologies

SLV Technologies

Medhassoft

Universal Mechatronics

Akhil Software Technologies

SLV Technologies

Medhassoft

Universal Mechatronics

Akhil Software Technologies

SLV Technologies

Medhassoft

Universal Mechatronics

Akhil Software Technologies

Your traditional EAP isn't driving employee mental health outcomes

Employees don't just need access to care—they need guidance to the right care. Traditional EAPs fail to deliver that.

Traditional EAP

Reactive, access-only model

Fragmented and disconnected care

Low engagement and follow-through

Limited visibility into outcomes

Outdated Model

Refill Health EAP

Proactive, guided care navigation

Personalized, end-to-end care journeys

Continuous engagement and support

Measurable outcomes and ROI

Modern Clinical Approach

20x Higher engagement vs traditional eap's

From fragmented care to guided mental healthcare. Guided by Care Navigator at every step

Every employee is supported by a dedicated care navigator—helping them onboard, understand recommendations, access the right care, and stay engaged throughout their journey.

How it works

A structured, guided approach to delivering effective mental healthcare for better outcomes.

Step 01

Screening

Employees complete clinical mental health assessments to identify their needs and the right level of support.

Step 02

Care Plan

The AI-intelligent platform recommends personalised care pathways based on each individual's unique needs and profile.

Step 03

Active Care

Employees access therapy, coaching, and self-care tools — a full spectrum of evidence-based care in one platform.

Step 04

Measurement

Progress is continuously tracked using measurement-based care — validating outcomes for employees and employers.

Guided by Care Navigators at every step

Dedicated care navigators guide employees throughout their entire care journey — from screening through ongoing care. They are the constant thread connecting every step, ensuring employees receive the right support at exactly the right time, improving both engagement and outcomes.

Who we serve

HR leaders reviewing workforce wellbeing data in a meeting

For HR & Benefit Leaders

HR & Benefit Leaders

Clear visibility. Strong engagement. Proven ROI.

Track engagement and utilization
Monitor workforce mental health trends
Measure outcomes and ROI
AI-powered insights and recommendations
24/7 crisis support and management

Employee accessing personalized mental healthcare at home

For Employees

Employees

Access personalized, guided mental healthcare.

100% confidential—only anonymized data is shared with employers
Access a therapist or coach within 24 hours
Dedicated care navigator at every step
Self-care tools, mood tracking, and daily check-ins
Family care access for loved ones

Therapist smiling in a comfortable home office setting

For Therapists/Coaches

Therapists/ Coaches

You focus on care—we handle the rest.

Structured workflows aligned with evidence-based care
AI-assisted notes that reduce documentation time
Built-in assessments and progress tracking
Smarter matching for better outcomes
Streamlined practice with less administrative overhead

College students collaborating on campus

For Schools & Colleges

Schools & Colleges

Compliance ready. Clinically rigorous. Outcomes you can defend.

Supreme Court 15-point mandate compliance
RCI-registered clinical psychologists trained in child & adolescent mental health
Full Clinical Service or Counsellor Support — two flexible tiers
MHCA-aware consent, parent engagement built in
Structured crisis protocol with institutional integration

A unified platformfor measurable mental health outcomes

From assessment to continuous care and organizational insights, our platform connects every part of the mental health journey—ensuring better engagement, improved outcomes, and measurable business impact.

Secure employee care experience

Employees can access recommended self-care tools, complete assessments, and engage with care in a secure environment. All data remains confidential and is not shared with employers at an individual level.

Access assessments, self-care tools, and care plans in one place
Personalized recommendations based on individual needs
Secure and confidential experience for every employee

Measurable outcomes,
grounded in evidence

Effective care leads to healthier teams, stronger engagement, and measurable business impact. Our ROI is grounded in a scientific, data- driven methodology.

Return on investment

Up to 4:1 return on investment

Expected ROI is based on measurable reductions in absenteeism and presenteeism, lower healthcare costs, improved retention, and quantified productivity gains — all tracked through our evidence-based methodology.

Get your ROI estimate

ROI ratio

4:1

₹1 invested → ₹4 potential return on productivity gain

↓0%

Reduction in absenteeism

Reduction in presenteeism

↓0%

Reduction in attrition cost

↑0 hr

Productivity improvement per week per employee

Resources & insights

The Real Cost of Untreated Mental Health in Indian Workplaces - Refill Health Resource Cover Art

Research Report

12 min read

ROI & Outcomes

The Real Cost of Untreated Mental Health in Indian Workplaces

An analysis of 2,400+ employees across 18 Indian companies — quantifying the true economic impact of presenteeism, absenteeism, and attrition.

Refill Health Research Team

How to Build a High-Utilisation Mental Health Programme - Refill Health Resource Cover Art

Guide

8 min read

HR Strategy

How to Build a High-Utilisation Mental Health Programme

A step-by-step framework for HR leaders: from selecting the right model to driving adoption and measuring outcomes that matter to your board.

Refill Health Team

SLV Technologies: From 3% to 71% EAP Utilisation in 12 Months - Refill Health Resource Cover Art

Case Study

6 min read

Client Stories

SLV Technologies: From 3% to 71% EAP Utilisation in 12 Months

How a mid-market tech company transformed scepticism into one of its best-performing HR investments — with measurable clinical and business outcomes.

Refill Health Team

FAQ

Common questions about our Employee Assistance Program (EAP)

Everything you need to know about the product, implementation, and pricing.

Unlike traditional EAPs that only hand employees a provider list, Refill Health provides a dedicated Care Navigator who stays with employees through their entire care journey. This proactive approach drives engagement to 71%, compared to the sub-5% industry average.

Get Started Today

Turn guided mental healthcare into measurable business outcomes

See how Refill Health improves workforce productivity, reduces loss from absenteeism and presenteeism, and delivers measurable ROI.

Higher utilization than traditional EAPs
Reduced absenteeism and presenteeism
Measurable improvement in employee mental health
Fast roll-out with minimal operational overhead

Request Demo

Schedule Your Demo

Share a few details and our team will reach out shortly.

Enterprise-Grade Security and Compliance

Built Into Every Layer

HIPAA Compliant

ISO/IEC 27001

GDPR Compliant

Employee Mental Health Programs India

Your traditional EAP isn't driving employee mental health outcomes

Employees don't just need access to care—they need guidance to the right care. Traditional EAPs fail to deliver that.

Traditional EAP

Reactive, access-only model

Fragmented and disconnected care

Low engagement and follow-through

Limited visibility into outcomes

Outdated Model

Refill Health EAP

Proactive, guided care navigation

Personalized, end-to-end care journeys

Continuous engagement and support

Measurable outcomes and ROI

Modern Clinical Approach

20x Higher engagement vs traditional eap's

Turn guided mental healthcare into measurable business outcomes

See how Refill Health improves workforce productivity, reduces loss from absenteeism and presenteeism, and delivers measurable ROI.

Higher utilization than traditional EAPs

Reduced absenteeism and presenteeism

Measurable improvement in employee mental health

Fast roll-out with minimal operational overhead

Employee Mental Health Programs India

Your traditional EAP isn't driving employee mental health outcomes

From fragmented care to guided mental healthcare. Guided by Care Navigator at every step

How it works