Comprehensive student care, built around Guided Outcomes Care.
SAP+ is Refill Health's flagship clinical mental health programme for educational institutions — schools, colleges, and universities. Clinical care for every student. Senior mentorship for every counsellor. Compliance with the Supreme Court mandate. Outcomes measured every quarter.
A complete clinical programme for student mental health.
SAP+ is not a counselling helpline with a logo. It's a structured clinical programme — built around the realities of school and college mental health in India.
Clinical mental health care
Therapy, coaching, psychiatry referral, and crisis support — delivered by RCI-registered clinical psychologists trained in child and adolescent mental health.
Senior clinical mentorship for institution-employed counsellors. AI tools that reduce admin. Specialist escalation for cases beyond their scope.
Care Navigation
A dedicated Care Navigator who interprets screening, matches the right provider, and stays with the student through the journey.
Structured 6-phase protocol — detection, triage, institutional integration, clinical response, escalation, follow-through.
Parent engagement
MHCA-compliant Nominated Representative framework for students under 18 — consent, communication, clinical updates.
Outcomes measurement
Validated instruments (PHQ-A, GAD-7, K-10) at structured intervals. Anonymised institutional reporting.
Built around the same Guided Outcomes Care methodology that powers EAP+, adapted for student populations.
The student journey
Care that meets the student where they are — and stays until they're better.
Every student who engages with SAP+ moves through a structured pathway. No drop-offs. No silent waits. No 'we'll get back to you.'
01
Activation
The institution rolls out SAP+ to students (and parents for under-18s) with an MHCA-compliant introduction. Students self-refer, or are referred by counsellors, teachers, or parents.
02
Screening & matching
Validated screening assessment captures clinical baseline. Refill Match™ recommends the right-fit clinician. A Care Navigator confirms the match with the student.
03
Care delivery
Sessions begin with the matched clinician — on-campus or remote, depending on student preference and institutional setup. MBC scores captured every session.
04
Continuous monitoring
Refill Foresight™ flags drop-off risk or clinical concern between sessions. The Care Navigator intervenes if progress stalls.
05
Sustained recovery
Care continues until validated clinical improvement is sustained and clinical leadership signs off. Follow-up touchpoints continue beyond the active care window.
The same continuity that defines Refill Health's workforce care — applied to the developmental, regulatory, and emotional realities of student populations.
For under-18 students.
Consent model
Parents as NR
Crisis protocol
Parent notification mandatory
Care delivery
On-campus focus
Outcomes reporting
Individual updates to parents
For 18+ students.
Consent model
Student consents directly
Crisis protocol
Student-led
Care delivery
Hybrid preference
Outcomes reporting
Students receive own record
SAP+ is built to handle both — without forcing institutions to manage two separate vendors or two separate platforms.
Outcomes & Accountability
Clinical outcomes aren't a marketing claim. They're the core of the contract.
We provide institutions with real-time, anonymised dashboards that track the clinical health of the student population. No guesswork, just data.
Clinical Improvement (PHQ-A / GAD-7)
78%
of students show reliable improvement
Average Wait Time for First Session
< 24 Hours
from referral to clinical intake
Crisis Response Activation
Instant
24/7 clinical triage availability
FAQ
Common questions from institutions.
Closing CTA & Footer
The new standard for institutional mental health.
Join the leading schools and universities across India providing clinical-grade care to their students.