Clinical mental health care, built for educational institutions.
Schools and colleges across India face a new regulatory landscape — and rising pressure to deliver mental health support that actually works. Refill Health is the clinical platform built for the work: structured care, real outcomes, and a clinical model that serves students, counsellors, parents, and institutional leadership simultaneously.
~7.3%
OF INDIAN CHILDREN AND ADOLESCENTS LIVE WITH MENTAL HEALTH DISORDERS
Tens of millions of students need care that doesn't exist for most of them.
0.75
PSYCHIATRISTS PER 100,000 PEOPLE — FAR BELOW WHO RECOMMENDATIONS
Qualified clinicians to deliver care are scarce.
Student suicides
A MAJOR SHARE OF NCRB SUICIDE DATA
Often linked to academic pressure, exam stress, and crises nobody noticed.
57%
OF COLLEGE STUDENTS GLOBALLY REPORT MODERATE OR SEVERE DEPRESSIVE SYMPTOMS
The Indian numbers are likely worse — and go largely unmeasured.
A new mandate. A new standard.
The regulatory environment for educational institutions is rapidly evolving, demanding rigorous, structured clinical care rather than ad-hoc counselling.
Supreme Court
UGC
MHA
RCI
What compliance actually requires
Structured clinical infrastructure — qualified clinicians, validated assessment, care continuity, crisis protocols, parent engagement for minors, and outcome measurement. Refill Health was built for exactly this.
The shape of the distress
Modern Indian students face academic friction, parental expectations, social media intensity, exam pressure, isolation, and crises the previous generation did not face at scale. What addresses this is clinical care — the right person, the right modality, the right continuity, measured against outcomes that prove the care is working.
What's been on offer
Until now, institutions have relied on fragmented solutions that fail when clinical complexity rises.
THE REAL COST
Ad-hoc counselling leads to liability risks, unmanaged crises, and poor student outcomes.
The 'App-only' Gap: Digital-only wellness apps lack clinical depth and physical presence.
The Lone Counsellor: Individual practitioners often lack supervision and crisis support structures.
The Referral Void: No seamless transition between campus talk-therapy and psychiatric hospitals.
The Data Blindspot: Admin has no visibility into clinical outcomes or emerging trends.
The Compliance Risk: Ad-hoc systems often fail to meet new UGC and Supreme Court mandates.
MODULAR CLINICAL SUPPORT
Service Tiers
Foundational Support
A robust clinical safety net for every student and staff member.
- 24/7 Clinical Crisis Helpline
- Professional Supervision for Internal Staff
- Verified Referral Networks (OPD/IPD)
Comprehensive Care
A full-stack clinical department integrated within your campus.
- On-site/Hybrid Dedicated Clinical Team
- Proprietary Clinical Record System
- End-to-End Compliance Management
Clinical Audit
Regular assessment of institutional readiness and protocol efficacy.
Outcome Data
Anonymous, aggregated reports for leadership on student wellness trends.
Policy Design
Support in drafting mental health policies aligned with mandates.
One Platform. Four Audiences.
For Students
Private, clinical-grade care that respects autonomy while ensuring safety through structured protocols.
For Counsellors
A sophisticated toolkit to manage caseloads, track outcomes, and access expert peer supervision.
For Parents
A trusted partner that keeps parents in the loop for minors while providing guidance on how to support their child.
For Institutions
Zero-friction compliance, reduced liability, and a clear ROI on the institution's most valuable asset: student potential.
REGULATORY ALIGNMENT
Compliance Mapping
Requirement: Structured clinical protocols
Deliverable: Evidence-based assessment & triage frameworks
Requirement: Crisis management & documentation
Deliverable: 24/7 emergency response & digital audit trails
Requirement: Parent engagement (for minors)
Deliverable: Secure parental consent & reporting modules
Requirement: Qualified clinician oversight
Deliverable: RCI-registered/Certified clinical supervision
Requirement: Student data privacy (DPDP Act)
Deliverable: End-to-end encrypted EHR & local data hosting
Requirement: Outcome measurement
Deliverable: PHQ-9/GAD-7 automated longitudinal tracking
"Institutions can no longer afford to operate on an 'informal' basis. Regulatory compliance is now a prerequisite for student safety and institutional stability."
CLINICAL RESPONSE FRAMEWORK
Crisis Architecture
Detection & Outreach
Automated flagging of high-risk indicators through clinical screening tools.
Immediate Triage
Rapid assessment by a qualified clinical psychologist within 15-30 minutes.
Crisis Stabilization
Active de-escalation protocols followed by documented risk assessment.
Stakeholder Coordination
Secure notifications to designated campus authorities and legal guardians.
External Referral (if needed)
Handover to partner psychiatric hospitals for inpatient care/specialized treatment.
Recovery & Re-integration
Post-crisis follow-up plan to ensure safe return to academic life.
Every crisis is a clinical event that requires a systematic response. We provide the architecture to ensure no student is left to navigate a crisis alone.